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Online Services

PLEASE NOTE: OUR WEBSITE IS CURRENTLY UNDERGOING MAINTENANCE, NOT ALL INFORMATION WILL BE UP TO DATE.

24/05/21

Covid19 advice for parents when child unwell or injured poster

NEW Video Consultations

As we are currently in the Governments 'Delay Stage' we have decided to use new methods to offer care to our patients. Your clinician may offer you this service if they feel your symptoms would benefit a video consultation

Prescriptions, Sick notes, Blood forms and Sample drop off

** PLEASE NOTE THE CURRENT TURNAROUND TIME FOR PRESCRIPTIONS IS 2 WORKING DAYS - ONLY REQUEST YOUR USUAL AMOUNT - MEDICATION WILL NOT BE ISSUED EARLY **

During this time we are encouraging all of our patients to request their medication via Patient Access online. If you haven't registered for this service please contact the surgery to do so. If you are unable to use this service you can set up with your local pharmacy to request the medication on your behalf and the prescription will be sent electronically back to the pharmacy for you to collect. You are still able to drop a request into the surgery post-box at the front of the building, this is checked daily or email the request to the surgery via our email address prescriptions.elms@nhs.net

PRESCRIPTIONS AND SICK NOTES WILL BE GIVEN OUT ELECTRONICALLY ONLY

Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online

  • renew or order repeat prescriptions online

  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Appointments

If you have booked a routine appointment with the GP within the next two weeks, this will still go ahead but as a telephone or video consultation. The GP will try and phone you as close to your appointment as possible.

If you have an appointment with a Nurse or HCA then a member of staff will contact you to discuss the best way of dealing with your problem.

Baby immunisations and 8 week health checks will still go ahead as long as the child or any member of the family does not have any of the symptoms of the Coronavirus.

In some cases the GP may still ask you to come into the surgery. This will be a pre arranged appointment with the GP.

For all of the above, you must adhere to these guidelines when attending the surgery;

On arrival please inform our receptionist and the clinician you are seeing so they know you have arrived when they are ready to see you. You will be asked to enter the building via side entrance, the Clinician will take you straight into the consulting room and then lead you back out the same entrance.

DO NOT ATTEMPT TO ENTER THE SURGERY WITHOUT A PRE ARRANGED AGREEMENT.

In light of the current Coronavirus Pandemic we have had to make the difficult decision to change the way we operate our services. This is to protect both patients and staff as we enter the Delay Phase of the Government’s plan. This situation will be reviewed daily. Please visit our website for regular updates.

If you have an urgent medical problem you can telephone the surgery and book a telephone consultation with a clinician who will assess you.

Any repeat prescription requests can be given to your local pharmacy or requested online.

Thank you for your consideration at this difficult time.

The Doctors – THE ELMS SURGERY. 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online

  • renew or order repeat prescriptions online

  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
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Have Your Say

Welcome to The Elms Surgery 

With patients' needs at the heart of everything we do our aim is to provide an efficient, responsive and a traditionally family centred approach towards our patients. Our website has been designed to provide clear and concise information, making it easy for you to access specific practice details such as surgery opening times to letting us know what you think of us.

You’ll find a range of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Serving You 

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Coronavirus (COVID-19)

In light of the Coronavirus Pandemic we have had to make the difficult decision to change the way we operate our services. This is to protect both patients and staff. 

If you have an urgent medical problem you can telephone the surgery and book a telephone consultation with a clinician who will assess you. 

Any repeat prescription requests can be given to your local pharmacy or requested online. 

Thank you for your consideration at this difficult time. 

The Doctors – THE ELMS SURGERY.

If you need proof of your Covid Vaccination please follow the link below or sign up to the NHS App.  The practice does not issue letters for this.

https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/get-your-covid-pass-letter/

Access & Parking

One hour free parking is available 20 yards from the surgery, as well as a pay and display car park on the roundabout.

  

The surgery is accessible to disabled patients.

Patients can book appointments and request prescriptions online. Please ask receptionist for further information on how to access this.

** PLEASE NOTE THE CURRENT TURNAROUND TIME FOR PRESCRIPTIONS IS 2 WORKING DAYS - ONLY REQUEST YOUR USUAL AMOUNT - MEDICATION WILL NOT BE ISSUED EARLY ** 

During this time we are encouraging all of our patients to request their medication via Patient Access online. If you haven't registered for this service please contact the surgery to do so. If you are unable to use this service you can set up with your local pharmacy to request the medication on your behalf and the prescription will be sent electronically back to the pharmacy for you to collect. You are still able to drop a request into the surgery post-box at the front of the building, this is checked daily or email the request to the surgery via our email address prescriptions.elms@nhs.net 

 

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Flu Vaccinations

Flu vaccination provides the best protection against an unpredictable virus which infects many people and can cause serious illness and death each year. Those most at risk from flu are also most vulnerable to COVID-19. We must do all we can to help protect them this winter. Read more about the flu here

We are offering those most at risk flu vaccinations as early as possible so that individuals are protected when flu begins to circulate. All eligible patients will receive a text, email or letter informing them that they are eligible and asking them to book an appointment. Please click here for more information.  

 

 


(Site updated 30/11/2021)

Contact Details

The Elms Surgery

Contact Telephone

01923 224203
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