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Online Services

PLEASE NOTE: OUR WEBSITE IS CURRENTLY UNDERGOING MAINTENANCE, NOT ALL INFORMATION WILL BE UP TO DATE.

24/05/21

Covid19 advice for parents when child unwell or injured poster

NEW Video Consultations

As we are currently in the Governments 'Delay Stage' we have decided to use new methods to offer care to our patients. Your clinician may offer you this service if they feel your symptoms would benefit a video consultation

Prescriptions, Sick notes, Blood forms and Sample drop off

** PLEASE NOTE THE CURRENT TURNAROUND TIME FOR PRESCRIPTIONS IS 2 WORKING DAYS - ONLY REQUEST YOUR USUAL AMOUNT - MEDICATION WILL NOT BE ISSUED EARLY **

During this time we are encouraging all of our patients to request their medication via Patient Access online. If you haven't registered for this service please contact the surgery to do so. If you are unable to use this service you can set up with your local pharmacy to request the medication on your behalf and the prescription will be sent electronically back to the pharmacy for you to collect. You are still able to drop a request into the surgery post-box at the front of the building, this is checked daily or email the request to the surgery via our email address prescriptions.elms@nhs.net

PRESCRIPTIONS AND SICK NOTES WILL BE GIVEN OUT ELECTRONICALLY ONLY

Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online

  • renew or order repeat prescriptions online

  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Appointments

If you have booked a routine appointment with the GP within the next two weeks, this will still go ahead but as a telephone or video consultation. The GP will try and phone you as close to your appointment as possible.

If you have an appointment with a Nurse or HCA then a member of staff will contact you to discuss the best way of dealing with your problem.

Baby immunisations and 8 week health checks will still go ahead as long as the child or any member of the family does not have any of the symptoms of the Coronavirus.

In some cases the GP may still ask you to come into the surgery. This will be a pre arranged appointment with the GP.

For all of the above, you must adhere to these guidelines when attending the surgery;

On arrival please inform our receptionist and the clinician you are seeing so they know you have arrived when they are ready to see you. You will be asked to enter the building via side entrance, the Clinician will take you straight into the consulting room and then lead you back out the same entrance.

DO NOT ATTEMPT TO ENTER THE SURGERY WITHOUT A PRE ARRANGED AGREEMENT.

In light of the current Coronavirus Pandemic we have had to make the difficult decision to change the way we operate our services. This is to protect both patients and staff as we enter the Delay Phase of the Government’s plan. This situation will be reviewed daily. Please visit our website for regular updates.

If you have an urgent medical problem you can telephone the surgery and book a telephone consultation with a clinician who will assess you.

Any repeat prescription requests can be given to your local pharmacy or requested online.

Thank you for your consideration at this difficult time.

The Doctors – THE ELMS SURGERY. 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online

  • renew or order repeat prescriptions online

  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
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Have Your Say

 

 

COVID-19 VACCINE CLINIC NORTH WATFORD MOSQUE - CLICK HERE FOR MORE INFO

SATURDAY 27TH MARCH  FROM 10AM - 1PM

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Important Covid Links

 

Concerned about Coronavirus?
Hertfordshire’s top doctors team up to provide COVID-19 advice

We have answers to lots of questions and concerns about COVID testing, self-isolation, schools and work. Find them by clicking on the link below

https://hertsvalleysccg.nhs.uk/your-health-and-services/wuhan-novel-coronavirus-what-you-need-know/coronavirus-QandA

Coronavirus Update

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please ring us on 01923 224 203 or visit our website – our opening ours are 8am till 6:30 Monday to Friday.

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

Appointments are being delivered online and over the telephone/Video consultation. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

PLEASE READ OUR UPDATE ON THE CURRENT COVID-19 PHASE**

Due to the recent announcement that we have entered the ‘Delay’ Phase of the government plan we have made the very difficult decision to close the doors to. This is to protect our patients and staff and will be reviewed daily.

Our phone lines will still be switched on and our Reception team are working hard to ensure that every patient that has an appointment booked in the coming weeks is contacted. The appointments will go ahead as telephone calls or Video calls.

You can request your repeat medication using our online service Patient Access. Please call reception so they are able to set you up on this.

PLEASE DO NOT ATTEND THE SURGERY UNLESS ADVISED TO DO SO

CORONAVIRUS NHS UPDATE

** We are now offering Video Consultations with our patients**

CORONAVIRUS NHS UPDATE

https://www.watford.gov.uk/info/20010/your_environment/1020/sustainable_watford/3#2

 

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ArrivaClick – the demand responsive minibus service subsidised by the council – are supporting the local vaccination effort by offering free transport to and from vaccination appointments within the borough.

Passengers are picked up at an agreed time from a ‘virtual stop’ by a friendly driver, in a safe and comfortable minibus. The ArrivaClick service operates to careful standards ensuring safety for passengers during Covid-19

The service is easy to book via a simple smartphone app which can be found by searching ‘ArrivaClick Watford’ in the Apple or Google Play stores

The buses operating times are 6am - 10pm Monday to Thursday, 6am - 11pm Friday and Saturday and 8am - 9pm Sunday. More information can be found at https://www.watford.gov.uk/arrivaclick

 

To take advantage of this offer

  1. Download and sign up to the ‘ArrivaClick Watford’ app

  2. Open the app menu, select ‘Promo Codes’ and enter the code Vaccine1

  3. Plan and book your journey

  4. Walk to your collection point as advised by the app and jump on board!

  5. Show the driver proof of your vaccine appointment booking (a letter, email or SMS) when prompted

Click here to access the website  

https://www.watford.gov.uk/info/20010/your_environment/1020/sustainable_watford/3#2

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Flu Vaccinations

Flu vaccination provides the best protection against an unpredictable virus which infects many people and can cause serious illness and death each year. Those most at risk from flu are also most vulnerable to COVID-19. We must do all we can to help protect them this winter. Read more about the flu here

We are offering those most at risk flu vaccinations as early as possible so that individuals are protected when flu begins to circulate. All eligible patients will receive a text, email or letter informing them that they are eligible and asking them to book an appointment. Please click here for more information.  

 

 


Welcome to The Elms Surgery

Our aim is to provide an efficient, responsive and a traditionally family centred approach to our patients and have been doing so since our surgery was founded in 1873. We are a small practice and our list is growing steadily. We welcome new patients.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Access & Parking

One hour free parking is available 20 yards from the surgery, as well as a pay and display car park on the roundabout.

(Site updated 20/07/2021)

Contact Details

The Elms Surgery

Contact Telephone

01923 224203
111
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